Plan regular pauses
Leave the game and choose an activity with no gambling or financial stakes.
Need support now? Stay’s 24/7 support can explain available account controls and self-exclusion steps. Contact Stay support ↗ · Updated 2026 · General information for Australian players.
On this page
Core principles
Put wellbeing first
Gambling carries financial and emotional risks. You can seek support before those risks become a crisis.
Keep essentials separate
Set aside money for rent, food, bills and savings before considering gambling funds.
Share the concern
Talking with someone you trust can make it easier to pause, set boundaries or seek help.
Risks to consider
Know what gambling can affect
- Casino play is not a dependable source of income.
- Trying to recover losses can lead to more spending.
- Borrowing or using money needed for essentials is a reason to stop and reassess.
- Promotions and free spins may carry conditions and can still involve financial risk.
Australian players should check whether an online gambling service is lawful for their circumstances. Read official consumer guidance.
Spending boundaries
Set money limits before you play
Choose a boundary in advance
Stay deposit limits can help manage money entering an account. Treat a limit as a boundary rather than a target, and check the current controls in the cashier.
- Keep essential costs outside your gambling budget.
- Check when a requested limit change becomes active.
- Confirm whether a control covers deposits, losses or both.
- If a limit is difficult to follow, pause and seek independent support.
Time and breaks
Make time for safer gambling
- 01
Pick a stopping point
Decide when to finish before you begin and set a reminder away from the game.
- 02
Step away properly
Close the service, silence gambling notifications and move to another activity.
- 03
Check how play affects you
Notice changes to sleep, work, relationships and how often gambling occupies your thoughts.
- 04
Get help with stopping
Repeatedly extending sessions or struggling to stop is a good reason to contact support.
Self-exclusion
Stay self exclusion and access blocks
Self-exclusion can add distance from gambling. Ask Stay about the process, duration, account coverage and any restrictions on reopening.
| Choice | What to check |
|---|---|
| Stay self-exclusion | Ask Stay support about the request process, exclusion period, account access and reopening conditions. |
| Australian register | Check the current scope of any Australian self-exclusion register directly before relying on it for a particular service. |
| Device and payment tools | Ask your device or financial provider which gambling blocks are available and what they cover. |
For information about wider Australian support and self-exclusion options, read official guidance.
Warning signs
Notice when gambling is causing concern
Chasing losses
Trying to win back money, raising stakes or continuing after a loss can signal rising risk.
Financial strain
Borrowing, unpaid bills or mixing gambling funds with essential spending are warning signs.
Disruption to daily life
Poor sleep, secrecy, conflict or gambling taking priority over work and relationships deserve attention.
These signs suggest it may be time to seek support; this page cannot assess or diagnose your situation. Find gambling support for tools and information about possible next steps.
Support options
Independent help for Australian players
Australian gambling support
Look for a qualified Australian gambling support service offering confidential advice and counselling.
Get Bonus Now
Australian register
Ask about self-exclusion options and the coverage of any register before registering.
Claim Bonus
Support options
The Australian Government can help you locate national and state support services.
Play NowSupport is also available when another person’s gambling affects you. You can discuss boundaries and your own wellbeing with a qualified service.
Next step
Choose one useful action
Speak with support
A qualified gambling support service can offer confidential guidance about your situation.
Find support →Create distance
Close gambling services, pause related notifications and choose an activity away from gambling.
Read support guidance →Review access controls
Ask Stay about its self-exclusion process, then check the coverage and conditions carefully.
Ask Stay about self-exclusion →Look after yourself
You can seek help when someone else’s gambling affects your wellbeing, relationships or finances.
Explore help →Common questions
Stay responsible gambling FAQ
When should I contact Stay about safer gambling?
You can ask at any time about account controls, Stay deposit limits or Stay self exclusion. Stay provides 24/7 support for account questions.
Do deposit limits remove every gambling risk?
No. A deposit control covers a defined area, so check its scope and activation timing. If boundaries are hard to maintain, take a break and seek support.
Does Stay self exclusion block every gambling service?
Stay self exclusion concerns the Stay account and its stated process. Ask support about coverage and use independent services for wider advice.
Can I get help when another person gambles?
Yes. Australian gambling support services can provide information for people affected by someone else’s gambling, as well as for players.
More guidance
Related information
Stay responsible gambling: practical guidance for Australia
Responsible gambling at Stay
Stay responsible gambling means treating casino play as entertainment rather than income. Games involve risk and uncertain outcomes, so cover essential costs before deciding whether to gamble.
Stay operates under the Government of Curacao, licence 0000064. The catalogue includes 7,000 slots, so setting boundaries before opening a game can help prevent longer play than intended.
Set Stay deposit limits
Stay deposit limits can help control money entering an account. Decide on a boundary before depositing, keep it separate from everyday spending and review the controls shown in the cashier. Stay’s 24/7 support can explain the current process.
The current welcome package is AUD 5,000 + 350 free spins. It requires a minimum deposit of AUD 30, has a 40x wagering requirement and is valid for 14 days. Read the terms and avoid increasing deposits to pursue bonus funds or recover losses.
Stay safer gambling with breaks
Stay safer gambling includes choosing a session length and taking pauses away from the screen. Use a timer or reminder, and avoid playing when tired, distressed or trying to recover an earlier loss.
Warning signs include thinking about gambling throughout the day, hiding activity, borrowing, chasing losses, neglecting responsibilities or feeling unable to stop. Pause and speak with someone you trust or an Australian support service.
Stay self exclusion for a longer pause
Stay self exclusion may help when a short break is not enough or gambling is causing financial, personal or emotional harm. Contact Stay’s 24/7 support to ask about the process, duration, account access and marketing restrictions.
During self-exclusion, remove saved payment details, stop promotional messages where possible and use device blocking tools. Do not open another account to continue playing. Combine the request with support from someone you trust or a qualified service.
Help for players in Australia
Australian players who are finding gambling difficult to control can contact a gambling support organisation, speak with a GP or counsellor, or ask a trusted person to help manage access to money and accounts.
Financial counselling may help with budgeting and payment priorities, while health support can address stress or low mood. Stay’s 24/7 support can explain account controls and the Stay self exclusion process.
- Set a spending boundary before depositing and stop when you reach it.
- Use session reminders and regular breaks to keep play within your plan.
- Do not chase losses or borrow money to gamble.
- Ask Stay support about deposit controls and self-exclusion.
- Contact an Australian gambling support service or health professional when play causes concern.
